Privacy Policy

Last updated: 10/10/2025

1. Introduction

AKAARI (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website akaari.co, purchasing our products, or interacting with us, you agree to this Privacy Policy.

2. Information we collect

We may collect personal information that includes:

  • Your name, email address, phone number, and postal or delivery address.
  • Order and payment information (payment details are processed securely via third-party providers; we do not store credit card information).
  • Your communications with us, such as emails or messages through our website or social media.
  • Website usage information (e.g. IP address, browser type, and pages visited), collected through cookies or analytics tools.

3. How we use your information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about orders, enquiries, or updates.
  • Improve our website, products, and customer experience.
  • Send you marketing updates or offers (only if you’ve opted in).

You can unsubscribe from marketing communications at any time by clicking “unsubscribe” or contacting us directly.

4. Disclosure of your information

We do not sell or rent your personal information.
We may share limited information with trusted third-party service providers who help us with:

  • Payment processing
  • Order fulfilment and delivery
  • Website hosting and analytics
  • Email and marketing services

These providers are required to handle your information securely and only for authorised purposes.

5. Cookies and Website Analytics

We use cookies to help our website function properly and improve your browsing experience.
You can disable cookies through your browser settings, but some parts of the site may not work as intended.
We may use tools such as Google Analytics to understand visitor behaviour and improve our services.

6. Security and Storage

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
Your information is stored securely in electronic form and is only accessible to authorised personnel.

7. Access and Correction

You can request access to the personal information we hold about you, or ask us to correct it if it’s inaccurate or outdated, by contacting us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
📧 hello@akaari.co